When planning your stay at Vista Court Cabins & Lodge in Buena Vista, Colorado, be sure to read over our policies regarding our pet friendly lodging, reserving our vacation cabin homes, and more. If you need additional information, please feel free to contact us with your questions.
Office & Gift Shop Hours:
8 am – 8 pm
- All reservations require a deposit; this “NON-REFUNDABLE” deposit is due at the time the reservation is made. The non-refundable deposit for all cabins and rooms will be equal to a “two-night rate”. (All one-night stays will be charged in full.) Your deposit confirms that you agree with all the policies of Vista Court Cabins & Lodge.
- The balance is due upon your arrival. Form of payment & ID are required @ check-in.
- Reservations made within the 0-7 day period prior to the check-in date are required to be paid in full. Cancellations made 0-7 days in advance of the check-in date will be subject to the total amount of the reservation. There will be no refunds should you decide to shorten your stay; regarding check-in date and/or check-out date.
- All cancellations require talking with an office personnel & will be confirmed with a Cancellation Notice.
- When requesting to move a reservation from the original date within a given month, you will be assessed a $15 processing fee. New “deposit” may be applied.
- Hunters – Our regular policies will apply except for the minimum.
Policies & Additional Charges
Check-In / Check-out:
- Check-in is after 3 p.m. If you expect to arrive earlier, please call us to check on cabin availability.
- Payment in full is required prior to departing. We accept cash, VISA, MasterCard and Discover.
- Check-out time is 11 a.m. or before. Late check-out may be possible but must be prearranged. To avoid additional charges, please be prompt to allow adequate time to prep the cabin for the next guests. Late departures not pre-approved are subject to a fee of $50 per hour.
- Cabins: 1 parking spot next to cabin
- Lodge Rooms: 1 spot per lodge in parking lots next to lodge
- Cottages: 2 spots per cottage next to cottage
- Additional parking is available around the property; please inquire in the office for locations
Vista Court Cabins & Lodge prohibits smoking and the use of illegal drugs (including but not limited to the use of marijuana, in any form as designated by the Federal government) in all Cabins, Lodge Rooms, and Cottages. Tobacco and e-cigarette smoking areas are provided outside in designated locations. Non-compliance will result in a minimum $250 cleaning charge and/or amount of loss of revenue.
Well-mannered dogs are welcome for an additional nightly fee of $20 per pet – 2-pet limit in cabins and cottages, and a 1-pet limit per lodge rooms.
- Dogs must be declared at time of reservation.
- DOGS MAY NOT BE LEFT UNATTENDED; EVEN FOR A SHORT TIME.
- Clean up after your dog. (We have dog poop bags available at the office.)
- Always keep your dog on a leash when outside.
- Use your own pillows or blankets for your dog’s bedding. (We do have a Puppy Sheet in each unit.)
- You MUST KEEP all dogs off all furniture, all bedding and windowsills. An extra cleaning fee of $50 per hour may be accessed plus a fee for any damages incurred to the unit.
- Out of respect for our guests and neighbors, Vista Court Cabins & Lodge enforces a “quiet-time policy” from 9:30pm to 8:00am. Guests who do not observe the policy may be asked to leave, and the cost of the cabin and deposit will not be refunded.
- Open flames (candles) are not permitted inside the cabins, lodge rooms, or cottages.
- Due to safety considerations and fire restrictions, fires at the campfire pits require prior approval. Guests who light a fire without approval may be asked to leave without refund.
In the unfortunate event that guest(s) cause damage to the cabin, furnishings, décor, linens, appliances, etc., or leave the premises in such a state that additional measures, such as extra cleaning, trash pickup, carpet or upholstery cleaning, etc., must be performed, the guest will be notified via email with an invoice of all charges. Photos will also be made available. If a response is not received within a reasonable amount of time, we reserve the right to charge the card on file for damages, services and or replacement of items. As always, we strive to keep an open line of communication with our guests.
Lost Keys and Key Chain: for any lost, damaged, or non-returned key or key chain a $30 fee will be assessed and charged.
Prior to Checkout:
- Wash dishes and clean up any spills
- Check for personal belongings
- Gather up trash and place on the front porch in a tied trash bag
- Please return key to the office